Categories
Terms and Conditions / Privacy Policy
By using or browsing our website (dh-kw.com), you agree without reservation to comply with all the terms, conditions, and policies of the site's operation, and this applies to:
Account Creation:
The user or visitor to this site acknowledges that they are of legal age that qualifies them for the purchase or use of the services of this site, or that they are using it under the supervision of a legal guardian. Digital Horizon Company bears no responsibility for any violation of this commitment, and the user or visitor is obligated to provide accurate data in this regard.
When creating an account on the company's website, you must provide us with necessary and updated information at all times. Failure to comply with this constitutes a violation of the site's terms of use, allowing Digital Horizon to cancel the account if deemed necessary.
In all cases, the user or visitor to the site is fully responsible for their account, maintaining the password they created, and for any breach of their data due to negligence on their part or failure to report any breach of this account to us promptly.
Digital Horizon Company is committed to not disclosing your password to any third party. By entering the company's website (dh-kw.com), you authorize us to obtain and use your information within the laws and regulations, exchanging it with other parties necessary to process your transactions through the website, including shipping companies and payment collection companies for purchasing operations through the site, as well as law enforcement agencies whenever required.
Invoices, Accounts, and Payment Information:
The user or visitor acknowledges their commitment to providing up-to-date purchase and account information when completing purchase transactions through our website, including address, phone number, name, and email for transaction completion. They agree to be contacted for this purpose.
In some cases, the purchase order and payment information may be reviewed by us, and the company reserves the right to request additional data, such as a copy of a personal identification card bearing a personal photo or proof of address, to verify the identity of the person who executed the purchase transaction. In case of rejection, we have the right to cancel the transaction without any objection from the user or visitor to the site.
We reserve the right to refuse any purchase transactions without providing any justification or in the presence of pricing errors or quantities sold out. Note that we make every effort to avoid such issues.
Return and Exchange Policy
Digital or software licenses are non-refundable or exchangeable under any circumstances.
New products can be returned within 14 days only from the invoice date, provided they are in the same condition as when received (unopened or unused). Digital Horizon will bear shipping costs if there is an error on the company's part.
Used products sold through the website can be returned within 14 days from the invoice date, provided they are in good condition and function as originally sold.
Digital Horizon Company reserves the right to develop or modify the terms of use and privacy policy whenever necessary without prior notice or objection from users or visitors to the site, and the user and visitor acknowledge acceptance of all mentioned terms.
